I began renting with Metro Mini (aka Metro Storage) before their facilities construction was complete. Therefore, I was fortunate to secure one of the first units more than 5 years ago. During the past 30 years I have rented storage units consistently at 5 different facilties in the Birmingham area...Metro Storage exceeds and differentiates itself and themselves from other entities in numerous ways. I've attempted to list the all of the reasons but Google continues to emphasize me "exceeding" the limit for a review. Therefore, I will only say have faith in my words. Critical issues that most be met at this point for me to become a client and to be retained are many...However, I will list a few below: - THE FACILITY, ACCESS TO THE UNIT, EXTERIOR AND INTERIOR MUST BE CLEAN AND ACCESSIBLE. NO SIGNS OF DAMAGE OF ANY KIND TO THE LARGE DOOR OR THE SMALLER ACCESS DOOR.MAKE SURE TO CHECK BOTH CLOSELY...MAKE CERTAIN THE LARGE ACCESS DOOR CAN BE OPENED AND CLOSED WITHOUT ANY DIFFICULTY OR "HANGING/CAUGHT, STUCK"...WHEN INSIDE TAKE A FEW DEEP BREATHS AND MAKE SURE DO NOT SMELL ANY FOUL ODOR ESPECIALLY MOLD TYPE SMELL...LOOK AROUND TO MAKE SURE NO SIGNS OF PESTS, INFESTATIONS CURRENT OR PAST OF FLYING INSECTS OR NOTICE A LOT OF DEAD INSECTS ON THE FLOOR...THAT WILL NOT HAPPEN AT METRO!!! WHEN LOOKING FOR A UNIT...IMPORTANT TO PAY ATTENTION TO WHAT THE STORAGE UNITS FOUNDATION IS PLACED ON...IS THERE ASPHALT AND OVERHANGING TREES...IS THE PASSAGEWAY SMOOTH, EVEN OR AGED, HOLES, BUMPS, ETC...ALL OF THAT IS IMPORTANT BECAUSE MANY FACILITES IN BHAM ARE SUB-STANDARD WHICH WILL RESULT IN PESTS ENTERING OR WORSE...WATER... CHECK THE CEILING TO MAKE SURE NOTHING IS HANGING DOWN, NO SIGNS OF WATER DAMAGE ANYWHERE AND MAKE CERTAIN NO ACCESS TO ADJACENT UNITS FROM SMALL SPACES AT THE TOP OF THE SIDE WALLS...SOME PLACES ARE NOT FULLY SECURED...METRO IS. MAKE SURE YOU HAVE 24/7 ACCESS. HOWEVER, IF YOU HAVE 24/7 ACCESS MUST MAKE CERTAIN AND UNDERSTAND THAT OTHERS HAVE 24/7 ACCESS. THERE ARE FACILITIES IN BHAM WHERE LOCAL BANDS RENT OUT LARGE UNITS OR DOUBLE SIZED UNITS AS USE AS REHEARSAL PADS/STUDIOS. DOESN'T SOUND BAD (I WAS ONE OF THOSE PEOPLE MANY YEARS AGO)...FOR REGULAR CLIENTS HOWEVER, NOT BEING ABLE TO ACCESS THEIR UNIT WITHOUT FINDING A CLEAR PATH DUE TO NUMEROUS CARS BLOCKING THE PASSAGEWAYS....99% OF THE TIME WILL BE AT NIGHT AND LATE...IF DO NOT KNOW THE PEOPLE IT CAN BE INTIMIDATING AND CAUSE HESITATION....POINT BEING, MAKE CERTAIN TO UNDERSTAND WHAT IS ALLOWED AND NOT ALLOWED SO YOU ARE NOT UNCOMFORTABLE ACCESSING YOUR BELONGINGS... MAKE SURE TO PAY ATTENTION TO WHERE SECURITY CAMERAS ARE. MOST IMPORTANTLY, MAKE SURE TO MEET THE OWNER(S)/MANAGEMENT...AND TO HAVE THEIR CONTACT INFORMATION AND PROVIDE THEM ALL OF YOUR CONTACT INFORMATION AS WELL... IN LOCAL BUSINESSES IT IS A JOINT EFFORT BETWEEN THE LOCAL CLIENTS AND THE LOCAL OWNER(S)...SADLY, A REALITY THAT IS BECOMING EXTINCT. With the hastily typed "review" & typo's included for no charge...I will state facts based on my experience of renting storage units for 30 consecutive years in the Bham area at 5 different places...As I stated from onset, I've been with Metro for 5yrs and do not anticipate ever considering another location...In short, Metro exceeds where the others failed ...be it in one area or many. My reality is Metro Mini Storage has exceeded every criteria I've learned that IMO is critical for a client with this specific service...and that is due to the owners...full stop. For that, I am grateful. In closing, I WANT TO EMPHASIZE THAT METRO MINI storage in Chelsea (north) IS LOCAL AND NEEDS THE SUPPORT OF THE LOCALS. METRO MINI, IN MY EXPERIENCE ARE THE BEST IN THE BUSINESS WITH THE BEST FACILITY, UNIT, SECURITY, CLEANLINESS, PRICING AND CLIENT SERVICE AND MOST IMPORTANTLY THE BEST MANAGEMENT...YOU WILL NOT FIND A BETTER STORAGE UNIT OPTION OR BETTER PEOPLE TO PROVIDE YOUR NEEDS FOR A STROAGE UNIT ANYWHERE...I AM CONFIDENT IN THAT. Respectfully, SLR

Nick was awesome. He stayed over closing time just to make sure we were taken care of getting move in.

My experience with metro mini storage has been awesome. I have used bothe their storage and truck rental numerous times. They have always been helpful and friendly.